Not resolved

Mr.Frank Kelly, a representative of Birch Communications, called my ofice.

He did not tell me who he is with initially. When I told him my boss wasn't interested and wouldn't talk to him, Mr. Kelly just kept talking and kept arguing with me! I repeatedly asked who he was with and he wouldn't tell me for a while.

I told him we had had several calls from his company & that I had asked to be removed from their call list.

I did not want to be as rude as he was, but I finally hung up on him.They had better not call back!

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Thank you!



My name is Laura Wagner and I work in the Marketing Dept.for Birch Communications.

We pride ourselves on excellent customer service. I am sorry to hear about your difficulty. We have removed your information from every contact list. You should not receive any further phone calls from Birch.

If you have any further questions or concerns, please email me at you.

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