Birch Communications Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
What was your experience with Birch Communications?
Ask a Question About Birch Communications
Customers don't like
- Poor customer service
- Thieves
- Poor service
Customers like
- Leaving
- What they said
- What i was told until i realized it was a lie
IF YOU OWN A BUSINESS....or a home for that matter...and Phone Service is important to you...DO NOT SIGN UP WITH BIRCH! They have the Poorest Customer Service I've experienced with any professional organization! My Business phone has been out for 3+ Days now....They...
Read more
We have been trying to cancel our service with Birch for over 5 months! The hold time for every call is over an hour. First time we called, they stated it will be cancelled and we'll get the final bill. After getting another ongoing bill, we called and were told we...
Read more
I didn't like
- Lying about savings
- Each operator doesnt know why you called
- Poor service
I have been trying to report a phone line out of order for days. The number is(901) 476-0451 listed to Inez Simpson, 2769 Terry Lane Rd., So., Covington, Tn. 38019. This phone has been out of order for several days now. It is next to impossible to get a technician on...
Read more
I didn't like
- Poor customer service
After repeatedly complaining that the internet lines were dropping all day long. Birch response was you need more bandwith. With one person in the office and not on the internet at the when the service was down, that is not a bandwith problem. The internet and Voice...
Read more
In March Birch fabricated a phone call with the receptionist and switched our phone service to another carrier. I didn't even know until we received the bill and when I called and questioned them that is when I found out. I switched service back and thought all was...
Read more
I didn't like
- Thieves
They do robo calls to you and have your phone switched over from your regular phone company without your knowledge and charge you outrageous prices. When you call the company they will not give you a correct answer when you ask them what you are being charged for. They...
Read more
Birch Communications - Call drpooed
Pls schedule pickup of birch equipment. For colony inn. 4917 vineland.
Birch Communications - Worthless pieces of crap to take advantage of elderly
Called my 80 year old mother and said they were switching her from att now. I found nothing but bad business practices and even the better business bureau has lots of complaints. It's impossible to talk to anyone that knows what they're doing to try to stop the porting of a number. They are the lowest of the low
we began with Birch on 1-19-2018. We are a midsize company with 70 employees. at 12:01 am on January 19 all our phones stopped working. At 11:00 am I called them and they said its scheduled to go on at 8pm. I said the salesman said it would be a SEAMLESS PROCESS,...
Read more
I didn't like
- Poor costumer service
Similar to Birch Communications
This company slipped the owner into an auto renewing contract without it being disclosed. Then in July of 2016 we called and added a few fax lines. During this conversation we asked if there was any type of contract or if we would be extending any type of contract. We...
Read more
I liked
- What i was told until i realized it was a lie
I didn't like
- Face i was lied to
Select Reason
Very poor customer service...my Mom is in a retirement home and is 88 years old. Her phone is her lifeline and it has been out for two weeks. Do you not have any REAL people w...