La Paz, Baja California Sur

Old "One-Way Birch Communications" is all sunshine and happiness so long as money is flowing only in its direction, but when it's time for them to step up and refund a tidbit of money to a longtime, well-established customer, Birch shifts into a nonsensical, argumentative, and irrational mode.

We're leaving Old One-Way Birch behind ... after having been with it and its predecessor for about 17 years. Good riddance, silly Old Birch.

I don't wish to write another 24 words about Birch, so blah blah blah blah blah blah blah blah blah blah blah blah.

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My name is Laura Wagner and I work in the Marketing Dept.for Birch Communications.

Please email me at regarding your experience with Birch Communications.

I will partner with our Customer Care Director to help resolve your, or Alicia's, issue.Thank you.


Yep, Birch is not even worth those 24 words.They have a rep there named Chris Harper that all he did was disrespect and yell at me over the phone.

This happened about 3 months ago. And their customer service hours are RIDICULOUS. seriously only until 6PM?

gotta be kidding me.Stay away ppl!!!!!!!!

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