Product: Birch Communications Bundle Clear all filters (4 of 4 reviews match)
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Switched from Birch to Mediacom.Called Birch to see why my bill had increased $60.Rep said you have Dsl dont you? Yes...internet,phone and fax. Well,she said,they have combined Dsl and fax. I thought Dsl and internet was same which i already have. I let that slide...
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1.0
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Birch Communications Bundle
#1050963
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I had Cbeyond for years, when Birch took over we had no choice but to go along, but it did not take long to see the service to drop off.Before we had a rep to go to with any issues, now you had to call in, wait for an hour, try and explain the issue at hand, they...
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BirchComm
BirchComm

I'm sorry for this situation you describe. We are disappointed to hear about this. If you'd be willing, please email me at cassandra.gulia@birch.com with the best number to re...

2.2
Product
Birch Communications Bundle
I didn't like
  • Wants you to pay entire remaining contract in small print
  • No termination fee
#997368
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I am the owner of a home healthcare business and have been without all services for 15 days over the last 45days. First time down 5days in March was told the circuit had been disconnected in error it took 5 days for a tech to come out and change...within 30 days same...
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Anonymous
Jared Williams at Birch

Jeff,Our sincerest apologies for the service interruptions. I will gladly assist with restoring your service. This complaint has been escalated to for immediately review. P...

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Birch Communications Bundle
#841535
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Birch Communications has the most deceptive business practices of any company I have worked with. I have requested, 2 years in a row, to be moved to a month to month contract with them, only to be auto-renewed for another year. They disable their customer service...
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Anonymous
Jared Williams at Birch

Good Afternoon,My apologies for the contract issues. I would like to assist in resolving this issue. Please email jared.williams@birch.com with your account information and a ...

Product
Birch Communications Bundle
#821463
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