Contact Birch Communications Customer Service
Birch Communications Phone Numbers and Emails
Toll-Free Number:
-
(866) 424-5100
Sales:
-
(866) 424-5544
Birch Communications Email:
Contact Information
Birch Communications Website:
Birch Communications Help Center:
Corporate Office Address:
Fax:
Summary of Birch Communications Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Birch Communications?
Staff Question:
- “New service”
- “Internet Service is down”
- “I need home phone service”
Payments and Charges Question:
- “Make s payment”
- “My Payment are not return by Birch Posh”
- “Payment”
Product/ Service Question:
- “Phones not working”
- “Phone line not working”
- “Disconnection”
Request for Information Question:
- “Technical support”
- “See about availability of phone number”
- “Ask questions”
Shipping and Delivery Question:
- “Deliver”
- “Make sure product shipped to a different address than billing address”
- “Item shipped to wrong address”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel an order”
- “Cancel phon service”
Account Question:
- “My account”
Return/ Replace Question:
- “Returns”
Other Question:
- “New line”
- “Phone Line is dead”
- “Understand what company does”
About
, , ,
Birch Telecom was founded in 1997. The company is headquartered in Kansas City, MO. Birch Telecom was one of the first local telephone service providers in the Middle West. The company also used to offer Internet services (long distance and broadband). Nowadays it is considered to be one of the largest CLECs in this field. The company guarantees to switch the unsatisfied customers back to their previous service providers. For its major clients the company offers Gold and Platinum service levels which mean personal customer service reps and personal toll-free numbers. birch Telecom's services are supported by AgentLink, an online resource for pricing, support, and order status.
Birch Communications is ranked 660 out of 2029 in Telecommunications category
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